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Goshen Medical Selects PMG for its billing needs

August 31st, 2010

Goshen Medical Center Selects Priority Management Group for Its Billing Needs

 

Pawtucket, R.I., and Faison, N.C. – July 30, 2010 – Priority Management Group, Inc. (PMG), a leading national supplier of outsourced billing services for community health centers (CHCs), announced today it will provide billing services to Goshen Medical Center, Inc. A 20-clinic federally qualified community health center (FQHC) in North Carolina, Goshen generates more than 150,000 annual patient visits.

 

Led by CEO Dr. Greg Bounds and his management team, Goshen has seen dramatic growth in the last few years. The organization has secured six expansion grants from the Health Resources and Services Administration since 2003, implemented a new clinic management and billing system last year and is in the final stages of deployment of an electronic medical record system. Goshen is a success story in the FQHC world and also an organization continuously striving to improve.

 

Under the agreement, PMG will deliver a comprehensive suite of services (e.g. billing services, denial management and reporting, fee schedule review, coding training, reimbursement research) beginning this year. Consulting services will include a full on-site operational assessment to improve the effectiveness and efficiency of the front-end billing process along with revenue enhancement opportunities and training sessions to ensure appropriate coding and billing processes by staff and physicians.

 

“We had to have help staying on top of the technology changes, industry trends and regulations. Our A/R was ballooning and cash flow suffering.” said Dr. Bounds. “We chose PMG because of their experience with CHCs, their general knowledge of the field and their specific knowledge of our operating systems.”

 

“My partners and I are thrilled to add Goshen Medical to our growing list of FQHCs. This organization has seen tremendous growth and is one of the largest health centers in North Carolina,” said Robert Skeffington, PMG co-founder and partner. “With PMG’s 10 years of experience in the FQHC market and our mission to be the best billing company for CHCs, Goshen management and staff will be able to focus on their mission of serving patients while leaving the business of billing to us — a core competency of ours.”

 

About Priority Management Group

PMG is an industry-leading third-party medical billing company offering services to FQHCs and look-alike organizations since 2000. We speak the CHC language and have dramatically increased revenues at each of our CHC clients. For more information, please visit www.chcbilling.com or call Robert Skeffington or Ray Jorgensen at 401-616-2000.

 

About Goshen Medical

Goshen Medical Center, Inc., is a private non-profit FQHC located in southeastern North Carolina. We are committed to preserving human life by providing comprehensive primary health care services to medically underserved and uninsured persons in an economic manner, consistent with high professional standards and sensitive to the community. More at www.goshenmedical.org.

 

 

 

FQHC Billing Question - Locum tenens billing

August 13th, 2010

Do you have any insights on whether FQHC and CHC organizations are required to comply with Part B rules regarding billing locum tenens providers, which is limited to physicians?  I am unable to find guidance outside of Part B.  We’re curious about FNP, PsyD and/or LCSW positions

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Since the ANSI 837i (i.e., the electronic version of the UB-04 facility claim form) is billed using the facility (not individual) provider number AND since the provider fulfilling the locum tenens capacity does meet Medicare’s definition of a core provider AND assuming  you are paying the same money (i.e., the expense on the cost report is identical for the substituting clinician), there should be no issue. Further, there is no intelligible way to communicate that the service was locum tenens in nature or really whether the HCPCS code is accurate as payment is triggered from the revenue code. Whether a PhD psychologist, LCSW counselor, or a nurse practitioner (or any other core provider)… ALL are eligible for the Medicare encounter rate. Most behavioral health service does have a payment reduction (up to 50% if using the 900 revenue code) BUT these services are still Medicare encounter rate eligible.

Now, if billing Medicare Part B for ancillary services “carved out” from the encounter rate (e.g., most labs, machine tests (e.g., technical component of electrocardiogram (93005)), and imaging (e.g., x-ray with –TC modifier for technical component only), you would use the locum tenens modifier (e.g., Q6) appending it to the CPT codes for which this provider is billing. This is appropriate as the CMS 1500 (via EDI the ANSI 837p) affords use of this modifier AND the 1500’s Box 31 must have a participating provider while “attending” provider on the UB-04 simply must be ANY provider meeting the FQHC definition of a “core provider.”

FQHC Billing Question - Paper or EMR lost documentation for visit

July 30th, 2010

How would you handle a billing process for lost EMR/Paper documentation of an office visit?  An incident occurred where a provider’s documentation was initiated but part or all of the information is missing.  IT staff had our Vendor look into this and the documentation cannot be restored.
As a Billing Manager I went to provider and discussed the partial missing information. The feeling of the provider was that the patient was seen. He would document that the information was lost and due to lapse in time, he cannot recall specific information. The provider stated I should still bill out the visit as patient was seen. How can I bill the visit out when the documentation does not support the level of service?  The provider appended note and added diagnosis codes but there is not a HPI or PE however he will append again to put in “documentation was lost”.

Should this happen again, are there any policies, procedures that I can give the provider and have myself for documentation and for billing?

 

Thanks for the note. To my knowledge, this is new and uncharted territory due to EMR but in reality the same could have happened with paper records. However, as with any such situation, if there is evidence the patient was seen AND a note to indicate all or a portion of the record has been lost/misplaced (and am assuming this note/addendum is dated in the present so it is clear there is no inappropriate retrospective “re-creation” of documentation), do not think you will have issues with payers. If you feel you want to down-code the service, that is your option but I think overkill. If still very concerned, you can always consult your organization’s legal counsel.

CHC Billing - Coding Question 99211 rules

July 28th, 2010

Our state recently told us that we can’t bill a 99211 done by an RN unless a midlevel or a Dr. is onsite.  We hadn’t heard this before.  Have you heard this?  We commonly bill a 99211 if the client is seen by an RN and the client is already established.

 

 

Assuming (and this is dangerous) the state is following the federal “incident to” guidelines (set forth initially in 1992) they require physical presence (and Medicare has clarified this to mean “within shouting distance”) of the provider under whose name the claim will be billed, therefore on-site. It is overlooked (ignored) by scores (I daresay thousands) of practices across the country as the 99211 is for most simply the code used for a non-billable provider visit; i.e., covers any multitude of services from conversation about diagnostic outcomes, simple walk-in issues not requiring a billable clinician, brief educational sessions, etc.  However, in the end, if following these federal rules, the billable provider must be on-site.

FQHC Billing question: Direct supervision for mid level providers?

July 26th, 2010

To your question, please remember that the “incident to” guidelines pertain only to Medicare in the fee-for-service (FFS) world in terms of using a different NPI. In a FQHC, Medicare is payable via the encounter rate which is based on face-to-face encounter between a patient and a “core provider.” The core provider can be a physician or a “non-physician practitioner” (NPP).  A NPP is defined as a Nurse Practitioner, Physician Assistant, or Certified Nurse Mid-wife. There is no reduction in payment (as in the FFS world) world when being compensated for “encounter rate.” Further, the restrictive “incident to” guidelines are Medicare FFS only which means you should not automatically apply these to Managed Medicaid, encounter rate (PPS) Medicaid, or other commercial plans unless you determine, in writing, that they follow Medicare’s explicit statutes.  However, since the Medicare “incident to” guidelines are quite conservative, it is a very safe way to interpret how to bill a NPP under a doctor’s NPI.

 

Medicare provider enrollment PECOS - FQHC billing

July 26th, 2010

As most of you are aware, Medicare postponed implementation of edits to deny claims when/if the ordering/referring provider is either not enrolled in Medicare and/or does not have a current PECOS record.  There were a great many questions as to why this was required for FQHC providers as they are reimbursed at the all-inclusive rate and do not require individual provider enrollment applications.

 

CMS has now published guidance for those providers that ‘infrequently receive reimbursement from the Medicare program.’  One of the specific provider types mentioned is those employed at an FQHC.   They have abbreviated the application process but it indicates that it must be completed on paper and include a letter to advise that it is for the sole purpose of ordering/referring services for Medicare beneficiaries and CANNOT be reimbursed for services performed. 

 

While it sounds like they were being sensitive to the facts, it does not eliminate the need to complete the full 855I and R to capture payment for any services that are carved out of the FQHC Medicare contract. 

 

Here is the link and there are a few included in the document that you may want to check out.  I haven’t read through them all but will do so.  I also haven’t seen when the edit will be put into place as a final rule but we need to get ahead of the curve, just in case.

 

http://www3.cms.gov/MedicareProviderSupEnroll/Downloads/SpecialEnrollmentFactsheetInfrequentPhysicianReimbursement.pdf

By: Kristie Sell Viveiros, CPC, VP of Billing Operations Priority Management Group, Inc

 

 

 

Pregnancy Testing - Coding for CHC Encounter

July 26th, 2010

We have a question – v72.40 – pregnancy unconfirmed, v72.41 pregnancy negative test, v72.42 pregnancy, positive test

 

Patients come in and wants to know if they are pregnant. We do the pregnancy test (HCG) this test will either read out negative or positive – we have used the above dx codes v72.41(Neg) or v72.42(Pos).  If a provider does this test and then wants to confirm the test by doing a venipucture and sends out to lab then we use the v72.40.

 

I have read in the coders desk reference that you would only use the above dx codes if there was absence of a symptom. I have also been told that we should be using v72.40 for every HCG test as these test are not fully accurate and most generally the provider will request a venipucture to have a confirmed dx of pregnancy.

 

I feel that the HCG is a test and we would be ok using v72.41 if test result is negative and v72.42 if test result is positive and if provider sends out the venipucture I would use v72.40.  If the pt came in and had symptoms then I would code symptoms for the HCG test.   

  

Can you give me your opinion on when we should and should not be using these dx codes?

 

Thanks for the note. In short, it is either positive or negative, period. This supports ACOG which says the “unconfirmed” option should be rarely used. In the family planning world, it is used to delay a confirmation to a third party payer or due to a need (desire) for ultrasound confirmation. However, the urine PT is pretty solid diagnostic evidence and patients either are, or are not, pregnant.

FQHC billing question: post partum care

June 18th, 2010

In a CHC wouldn’t the post partum be included in the delivery billing code since we billed the 59410 which is vaginal delivery with post partum care?

In short, yes. HOWEVER, if FQHC and the post partum occurs at the clinic site for Medicaid, they will normally want the T1015 for the postpartum so… would recommend billing 59409 for FQHC unless the state Medicaid program has more exacting instructions stating otherwise. Assuming we are not billing this for Medicare BUT could happen for SSI patient so in that case definitely use the 59409 and the UGS/NGS encounter rate would work for the office based post-partum encounter.

FQHC billing question: billing a physician and a psychiatrist on the same day?

June 18th, 2010

I have a question, can you bill for a visit to a family practice physician and a psychiatrist on the same day?

 

For UGS/NGS Medicare on a UB-04 claim the psych visit uses a 900 series revenue code with the appropriate behavioral health HCPCS (e.g., CPT code 90406) while the family practice doctor uses revenue code 521 with the appropriate medical service HCPCS (e.g., CPT code 99212). Full encounter rate payment is eligible less variable co-payments; i.e., the behavioral health component is near 50% while the medical is the standard 20% of charges.

 

Medicaid is similar to Medicare in this scenario, in nearly all states, except no co-payment. Commercial payers would also allow both to be paid due to two distinct provider specialties based on national board certification.

 

FQHC billing question : Nursing visits in VT

June 18th, 2010

I have a question on billing out Nursing Visits (re: dressing changes, suture removals, etc) currently we enter these types of visits in our system but do not bill them to insurance companies.  As a FQHC can we bill these types of services to Medicare and Medicaid and if so, can you advise us on how what the guidelines would be as to who/what needs to be recorded in patients chart and if we would bill using the revenue code for Medicare or bill to NHIC, with Medicaid the T1015 or fee for service?

 

Thanks for the note. To be clear, there is distinction between Medicare and Medicaid on this topic. UGS/NGS Medicare payment is NOT available for nurse visits. This is incontrovertible. However, certain states (e.g., Vermont and Connecticut), have language within the Medicaid FQHC manuals which clearly affords payment opportunity for services rendered “incident to” a core provider.  The language for each state is unique so take a look yourself via the following URL. The T101, not fee for service, would be appropriate as this is what triggers encounter rate payment.

http://www.hrsa.gov/reimbursement/states/Vermont-Medicaid-Covered-Services.htm